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INDUSTRY RELATED SCAMS

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Protecting your business from exhibition scams

Scamming is a global problem, costing businesses billions each year. Trade and consumer shows are not immune from this trend, as exhibitors at shows can be attractive targets for scammers.

Watch our short video to learn more about common scams and how to avoid them.

As a member, you are welcome to add your own branding to this video. Please let us know if you would like the raw video file to do this. As we’re only a small team, we do ask that members do this in house.

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What to do of you've been targeted

If you suspect you’ve been targeted by a scammer:

  • Ignore all communication from the suspected scammer, even when they threaten legal action
  • Alert the official event organiser immediately
  • Report the incident to your local trading standards office
  • Do not pay any money or provide sensitive information
  • Optional: Complain to the receiving bank that their client Expo Guide (or equivalent) is obtaining money by deception
  • Do not engage with debt recovery agencies acting for scammers

Some feedback from exhibitors we've advised

"Thank you so much for your email. From reading forum discussions it does seem as if my experience is following the same routine as others in the past."

"There is comfort in knowing I am not the only one to fall victim to this, it makes me feel so embarrassed that I fell for it."

"They threaten legal action, then offer to reduce the payment. It’s reassuring to hear that in your experience no one has actually been taken to court over this. The UKFT said the same."

"I think I will definitely change my contact details for peace of mind."

Organisers - Alert your customers!

Help protect your exhibitors. We encourage all AEO Members to adopt these practices:

  • Alert exhibitors about potential scams
  • Reassure exhibitors that you’re aware of these scams
  • Remind customers to check the small print before signing anything event-related
  • Include scam awareness information:
    • On your website
    • In exhibitor manuals
    • At exhibitor days
  • Use any relevant communication channels to spread scam awareness