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Event Operations Manager

Montgomery Group

The opportunity to join the dynamic operations team to manage the operational delivery across a number of events in the departments’ portfolio and provide an operational support service to exhibitors and internal show teams as required and specified by the Head of Operations.  All projects must be managed to ensure high levels of customer satisfaction, achievement of deadlines, compliance with Health & Safety regulations and strict budget control.

COMPETENCIES:

  • Operations Management experience within the exhibition industry.
  • Ability to prioritise own workload and manage multiple projects.
  • Energetic, involved team player who enjoys a ‘hands on’ approach.
  • Effective communicator, both written and verbal, and good relationship building skills.
  • Adaptable, creative & innovative particularly in relation to problem solving.
  • Conscientious.
  • Self-motivated.
  • Meticulous attention to detail.
  • Commitment to excellent customer service.
  • Computer literate with Microsoft Office Package and ability to learn bespoke database and accounts packages.

THE ROLE​

  • Prepare operations budget and reforecasts in conjunction with Head of Operations and Event Director.
  • Monitor and control costs keeping the budget tracker and PO System up to date.
  • Ensure that Event Health & Safety is at the forefront of everything we do;
  • Always work within the requirement of the e-Guide and venue technical regulations
  • Compile the Event H&S file including writing the Event Risk Assessment and other relevant documentation
  • Review and produce additional documentation for exhibitors as required
  • Manage all on-site Health and Safety processes  
  • Communication, both written and verbal, with exhibitors, contractors, show teams & venues.
  • Negotiate and place contracts for official contractors in conjunction with Head of Operations.
  • Monitor performance of appointed contractors within negotiated agreements.
  • Write Design Briefs to ensure feature objectives, budgets, service levels and timescales adhere to show requirements.
  • Manage the floorplan and undertake expansion and consolidation, as necessary to ensure the best yield.
  • Oversee the production and distribution of the Exhibitor Manual.
  • Always considering the most sustainable options for events.
  • Carry out necessary administration tasks as required.

OUR EXPECTATIONS

  • Professional behaviour at all times.
  • To be punctual; in some situations, the job holder will be required to make an early start or stay late, sometimes on short notice.
  • Positive ‘can do’ attitude.
  • Willing to embrace a growth mindset to enhance knowledge and understanding of the industry.
  • To work with teams and individuals collaboratively, proactively and positively.
  • Strong team ethic, empowering those you work with.
  • A high-performance level, ensuring goals are met as a minimum.

Montgomery Group is a well-established, ethical, collaborative and empowering company.  We are performance led with a strong focus on growth.  Importantly, we are purpose-driven, adhere to our values no matter what, and as a family business, really care about the people and communities that we serve. The central London, dog-friendly offices are in a Georgian townhouse, close to Oxford Street & Marylebone High Street with private access to Manchester Square Gardens. Hybrid working is offered to all applicants with a minimum of 3 days in the office, which would be on a Monday, Tuesday and Thursday . Core hours are 9-5pm but flexibility outside these hours will be required to suit the needs of the business.

We are an equal opportunity employer and are committed to diversity.  We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role.  Sadly, our office building is not currently wheelchair friendly.

At Montgomery Group we recognise that women are less likely than men to apply for a role if they do not have experience in all the areas mentioned in the job description.  The list above is indicative, we would still welcome your application even if you feel you don’t have experience in all the listed areas but think that you could do the job.

OUR PURPOSE​: To serve our world, nurturing relationships and developing opportunities.

OUR VISION: To be our communities’ long term strategic partner throughout the year, creating opportunities for them to connect, transact and engage with the right people to achieve success.

OUR VALUES: Ethically Commercial, Growth Mindset, Embrace Collaboration, Empowerment

BENEFITS​Charity volunteering days, Company away days, Corporate gym membership, Cycle to work scheme, Dog friendly office, Flexible working hours, Free Fruit, Fundraising matching scheme, Hybrid working, Increased maternity & paternity benefits, Lunchtime speaker programme, Mentorship programme, Monthly social events, Pension and 8 x death in service-payment, Season ticket loans and Wellness weeks.

Company Name

Montgomery Group

Salary / Salary Range

£37,000+

Closing Date

27-Jul-2024

Date Entered

27-Jun-2024

Location

London, W1

Contact Name

Katie Dance
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