Credit Controller (Part-time)

We're looking for an experienced and proactive Credit Controller to join our team on a part-time basis. This role is ideal for someone who thrives on building strong customer relationships whilst maintaining excellent cash flow management. 

You'll be responsible for managing the full credit control cycle—from chasing outstanding payments and resolving queries to supporting our sales and events teams with accurate account information. With strong attention to detail and excellent communication skills, you'll play a vital role in ensuring smooth financial operations across our customer accounts. 

If you're organised, self-motivated, and confident managing multiple priorities, we'd love to hear from you. 

About us: 

Diversified is part of a Global brand that strives to connect, educate and strengthen business communities through market-leading events, digital products and publications. We organise 18 in-person trade events and 4 industry awards that create valuable business opportunities. We connect buyers with producers, suppliers, and service providers through trade shows at global, national, and regional levels. 

As one of the most trusted, respected and successful trade show organisers and publishers, we build brands and experiences that elevate businesses and their communities across many industries. With creativity, dedication and attention to detail, we foster meaningful connections that help business to succeed in a competitive world. 

Over 100 highly motivated and talented people work in our Brighton office, all focused on creating the best possible face-to-face, digital and editorial experiences for our customers.  

We take pride in our working culture, which blends an entrepreneurial, 'can-do' attitude with a hardworking yet enjoyable environment. Our modern offices are conveniently located just 5 minutes from Brighton station, and our teams consistently deliver exceptional results. 

The role includes: 

• Proactively contacting customers to chase payment of outstanding invoices in line with agreed payment terms 

• Monitoring customer accounts and outstanding balances, identifying overdue, disputed, or credit balances 

• Reviewing sales contracts where required to verify invoiced amounts align with contractual terms, particularly when investigating customer queries or disputes 

• Responding promptly and professionally to customer and internal queries via phone and email 

• Investigating and resolving payment discrepancies and maintaining accurate customer account records 

• Managing refunds and credit balances where required 

• Supporting the sales and events teams with account status updates and payment confirmations 

• Producing detailed debtor reports for each sales team to support financial monitoring and planning 

• Managing exhibitor insurance administration, including:  

• Uploading and maintaining accurate exhibitor information on a third-party insurance portal 

• Updating the portal to reflect changes such as payment status, contact detail changes, or cancellations 

• Raising credit notes once insurance invoices have been settled, in line with internal processes 

Our ideal candidate: 

• Previous experience in a credit control or sales ledger role 

• Excellent written and verbal communication skills 

• Confident and professional telephone manner 

• Strong numerical ability with good general IT skills 

• Highly organised with excellent attention to detail 

• Proactive and self-motivated, with the ability to work independently 

• Comfortable managing multiple accounts and working to deadlines 

• Spanish speaker preferable but not essential 

What you need to know: 

• Competitive salary negotiable depending on experience 

• 25 days of annual leave, plus bank holidays and additional time off over Christmas and New Year 

• An enhanced pension contribution scheme that goes beyond the standard, providing up to 10%* in employer contributions 

• Ongoing professional development opportunities with in-house training, curated development programs & self-directed learning time 

• Wellbeing benefits, including a Cash health plan, Employee assistance programme, Bereavement support, Life insurance scheme, Critical illness cover as well as gym membership, class or wellbeing app contribution  

• Cycle to work scheme 

• Regular social events from Game nights, Book Clubs, Creative workshops to monthly happy hours & our annual Company Star Awards day & Christmas Party 

• A paid day to volunteer at a local charity and give back to the community & support local projects 

• Family friendly policies 

• Flexible working hours available 

• A great working environment  

How to apply: 

To apply, please send us a cover letter, as well as your CV, saying hi and telling us why you are interested in this role. 

We are committed to creating a diverse and inclusive workplace where everyone feels welcome, valued, and respected. We believe that diversity of thought and experience makes us stronger as a company, and we are always looking for new ways to attract and retain a diverse workforce. 

If you are interested in applying for this position, we encourage you to let us know about your unique perspective and how you would contribute to our diverse and inclusive workplace. 

Interviews are expected to take place w/c 2nd February 2026

• Diversified is committed to equal opportunities to all, irrespective of age, religion or sexual orientation, ethical or national origin, gender, race, disability and in line with the 2010 Equality Act.  Our commitment is based on ethical beliefs because we value a diverse customer base and the individualism each employee brings to our business. Equal opportunity is about good, fair employment practices which make sound business sense.  Every person has the right to work and do business in an environment free from discrimination and harassment.  By applying for this job, you acknowledge that your information may be processed by our HR team for the purposes of reviewing your application for employment.  By submitting your application, you agree to your information being stored on file for up to three months and might be used to consider other suitable job opportunities.  Your information may be shared with internal departments to support future applications.  You can withdraw your application at any time and your details will be deleted from our records – You can do this by contacting us directly on 01273 645110. 

• All selected candidates are subject to passing reference checks prior to employment. 

• Candidates must be authorised to work in the UK