IT Business Analyst (JR100650)

Description

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

Clarion is entering an exciting phase in its evolution as it introduces a whole new approach to using data and technology across the group, to support delivering excellent customer outcomes. To strengthen the team, we are seeking an experienced Business Analyst to act as a bridge between the business and IT teams, playing a crucial role in ensuring projects align with organisational goals.

Key Responsibilities:

• Work with the business and IT stakeholders to understand current processes and propose recommendations for updated/new processes.
• Gather requirements and create artefacts such as user stories, use cases, and data flow diagrams.
• Do the gap analysis and identify and document pain points in the current process and systems.
• Create and keep all documentation up to date using standard tools and methodologies as agreed with the project team.
• Coordinate with multiple technical teams working on different transformation tracks as required.
• Act as a quality gate for the requirements being delivered.
• Build training documentations and conduct training sessions with internal and business stakeholders.
• Responsible for building strong client partnerships with a strong customer focus.

Requirements

Knowledge, Skills & Behaviours:

• Experience as an IT business analyst with expertise in business systems requirements, gathering and testing.
• Knowledge of technical architecture and an understanding of process standardisation and change management.
• Solid knowledge of software development lifecycle.
• Business analysis skills and experience across Waterfall, Agile and Hybrid methodologies.
• Proven ability to work with cross-functional teams and coordinate them towards completion of tasks.
• Demonstrable capability of understanding complex technical landscapes.
• Partnering with Stakeholders, with the desire to work cooperatively, and meet mutual goals with input from others.
• Excellent interpersonal skills and the ability to communicate effectively with both technical and non-technical individuals.
• Outstanding attention to detail.

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Employee Assistance Programme (EAP) – a 24/7, 365-day confidential helpline
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees