AEO - Association of event organisers

Stand Build Account Executive

AEO

Stand Build Account Executive

  • Closing date: 01-Jun-2019
  • Hours:
    • Full Time
  • Job function:
    • Administration
    • Operations
    • Sales
  • Contract type:
    • Permanent

Job Title:                  Stand Build Account Executive

Reports to:               Stand Build Account Manager

Based at:                  Richmond, Surrey, UK

About Reed Exhibitions
Reed Exhibitions is a leading global events organiser, with more than 500 events in 30 countries. In 2018, Reed Exhibitions brought together more than 7m event participants from around the world generating billions of dollars in business. Today Reed Exhibitions’ events are held throughout the Americas, Europe, the Middle East, Asia Pacific and Africa and organised by 38 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX, a global provider of information and analytics for professional and business customers across industries. www.reedexpo.com

It works so well because we believe in small team structures. Reed Exhibitions is a large organisation, but our exhibition teams have autonomy and independence, so they can develop expert knowledge of their local market. We want people to enjoy a broad range of real responsibilities, even if they are at an early stage of their career. We are a global network where people can learn from one another and we encourage people to connect, learn and copy with pride.

We now have an exciting opportunity for Account Executive to join our specialist in house stand design and build service. This fast growing service supports hundreds customers across our shows in 10 countries throughout Europe, US and Asia.

Working with the show teams, the stand build Account Executive will help to close sales, manage pre-show and site-related stand build activity ensuring high levels of customer satisfaction. Are you outstanding, with a passion and enthusiasm to provide the highest levels of expertise and service to our customers?

Key responsibilities:

Client

  • Manage client briefs
  • Support and educate sales teams in qualifying leads
  • Manage design and costings
  • Produce client proposals and obtain sign off
  • Chase and collate artwork or other Client material we need to produce
  • Ensure high retention of clients and acquisition of new clients.
  • Look for development opportunities to up sell stand build products/ show related products
  • Contact lapsed accounts

Finance

  • Ensure sales and budget trackers are accurate
  • Ensure proposed services meet client and company budgets
  • Ensure POs are raised and supplier invoices are reconciled to POs
  • Ensure Customer orders are placed on internal systems, send and track invoices

Production

  • Ensure designs fulfil client briefs
  • Produce written technical specifications to match designs
  • Build and maintain professional relationships with outsourced partners
  • Monitor and manage supplier performance on site

Ideal candidate profile:

  • Experience in an exhibition sales or operational role. Stand design and build experience would be a bonus.
  • Experience in building good relationships with both internal and external customers
  • Excellent communication skills, attention to detail and multi-tasking
  • IOSH Managing Safety Certificate (preferred but not essential).
  • Enthusiastic attitude and desire for learning and personal development
  • Strong ability to interpret 2D and 3D plans
  • Basic knowledge of supplier products e.g. AV, IT, graphics etc
  • Happy to travel to exhibitions in different places around the world
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  • "Broadway Events joined the AEO on the Enterprise Membership. We’ve already taken advantage of the many benefits including the excellent FaceTime Masterclasses and training guides for exhibitors."
    Emma Barrett
    Broadway Events
  • "We are a member of the AEO because it is a proactive association for the events industry. As an organiser it provides us with high value ideas, networking, guidance and information."
    David Harrison
    PPMA Group
  • "This year, the association has led working groups to address industry issues and put on some amazing events full of insightful content for both organisers and, through the AEOs FaceTime initiative, exhibitors. In addition, the AEO has represented the industry at a Governmental level to raise awareness of the importance of events to the UK economy."
    Paul Byrom
    Brand Events
  • "I genuinely believe that if you’re involved in organising events you should become a member of the AEO."
    Simon Kimble
    Clarion Events
  • "Our membership of the AEO represents real and tangible value for UBM - it provides fantastic networking opportunities, practical training for our team as well as valuable insight into the state of our industry."
    Simon Parker
    UBM
  • "The AEO take great effort to ensure our industry continues to be recognised for its value, promotes the sector for talent acquisition and encourages the sharing of best practice across its members and their customers. It also provides a rich calendar of events for our staff to learn, network, share experiences and celebrate with their peers in the industry."
    Stuart Johnston
    Ascential Events
  • "As an Association business, we appreciate the excellent work the secretariat of the AEO do for our community. From the events side of our business, the AEO provides an excellent return on investment, providing thought leadership, fantastic networking, brilliant awards, excellent research and FaceTime, a valuable tool to tell our markets why exhibitions and events should be an essential part of the marketing mix."
    Neil Felton
    FESPA
  • "AEO’s networking and member meetings are valuable for individuals at all levels within our organisation. The promotion of our sector to the outside world, to government, authorities and business at large is another vital aspect of the AEO’s purpose for members, many of whom, like my company, work on events throughout the world."
    Stephen Brooks
    Mack Brooks Exhibitions
  • “Knowledge is power and the AEO dinners are certainly powerful, there is always a wealth of knowledge at the table. Insightful presentations make for a constructive and extremely social way to learn from the experts who’ve done it before. I attended the Japanese evening and gained really valuable insight about the culture and how best to communicate with a local audience.”
    John Whitaker
    Vice President Marketing, Data & Digital , dmg events
  • "We have the opportunity to contribute positively to the industry as well as gaining valuable insight and advice. There’s no need to spend valuable time and money reinventing the wheel when you have so many experienced professionals in AEO membership to learn from”
    Emma Cartmell
    CHS Group
  • "JOINING THE AEO HAS BEEN FANTASTIC! Being able to gift our customers with free places at the FaceTime masterclasses, learn alongside industry peers and seek advice to common challenges is invaluable”
    Sharon Azam
    GovNet Communications

 

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