AEO - Association of event organisers

Membership Manager

AEO

Membership Manager

  • Closing date: 06-Jul-2022
  • Hours:
    • Full Time
  • Job function:
    • Event Management
    • Marketing
  • Contract type:
    • Permanent

Circa £40,000 salary, pension, employee assistance programme, 25 days annual leave plus bank holidays and Christmas closure.

Hybrid working, home based with attendance at Milton Keynes HQ and occasional travel and overnight stay on business.

 

The Role

This is a great opportunity for an experienced and motivated professional with a successful track record of growing membership to join a reinvigorated membership function in a not-for-profit industry association.

Reporting to the chief operating officer, you will lead the delivery of a comprehensive membership strategy for the Grounds Management Association (GMA) in line with GMA objectives and review and develop our membership offer. You will utilise reporting and insights to inform and improve membership benefits and offerings and support across all business areas to effectively promote GMA Products and Services. In collaboration with other teams, you will contribute to the effective management of membership related systems including CRM system, GMA Learning platform and GMA website and ensure all administration/customer support is effectively delivered to retain and grow membership.

Having spent at least 5+ years in a similar role in a membership organisation, you will be experienced in:

  • being successful at developing membership strategies and the associated supporting operations and having a track record in successfully growing membership
  • leading a membership or loyalty scheme within a major institution
  • delivering multi-channel marketing campaigns using digital marketing tools
  • using CRM / stakeholder management systems and interrogating data and reporting
  • membership engagement and events management
  • communicating and presenting to colleagues’, senior staff and Board and to external customers, stakeholders and partners
  • creating live events such as seminars, webinars, podcasts, and video content

 

The Team

This is an exciting time to be part of a membership function that would play a leading role in promoting and establishing the GMA membership as the ‘must-have’ for everyone working or volunteering in the turf care sector as part of a wider investment plan to deliver the GMA’s Five-Year Strategy.

You will bring membership growth, retention and engagement expertise and in collaboration with a small team, provide day to day support to members services. You will also work with all other GMA departments to provide a holistic membership offering and engagement that would provide a value proposition to deliver better outcomes for those who work in and with the grounds care industry.

 

The Organisation

The Grounds Management Association (GMA) is the UK’s leading industry body for the grounds care sector.  A not-for-profit membership organisation promoting and protecting the interests of professional and volunteer grounds people who make sport possible by keeping green spaces and playing surfaces safe, accessible, and sustainable across educational establishments, community facilities, and sports clubs at grassroot, amateur, and elite professional level. 

 

How to apply

For further details including details of the application process please refer to the application pack by following this link: Latest jobs | Grounds Management Association (thegma.org.uk)

 

Closing Date 06 July 2022 5:00 pm

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  • "Broadway Events joined the AEO on the Enterprise Membership. We’ve already taken advantage of the many benefits including the excellent FaceTime Masterclasses and training guides for exhibitors."
    Emma Barrett
    Broadway Events
  • "We are a member of the AEO because it is a proactive association for the events industry. As an organiser it provides us with high value ideas, networking, guidance and information."
    David Harrison
    PPMA Group
  • "This year, the association has led working groups to address industry issues and put on some amazing events full of insightful content for both organisers and, through the AEOs FaceTime initiative, exhibitors. In addition, the AEO has represented the industry at a Governmental level to raise awareness of the importance of events to the UK economy."
    Paul Byrom
    Upper Street Events
  • "I genuinely believe that if you’re involved in organising events you should become a member of the AEO."
    Simon Kimble
    Clarion Events
  • "Our membership of the AEO represents real and tangible value for UBM - it provides fantastic networking opportunities, practical training for our team as well as valuable insight into the state of our industry."
    Simon Parker
    Informa Markets
  • "As an Association business, we appreciate the excellent work the secretariat of the AEO do for our community. From the events side of our business, the AEO provides an excellent return on investment, providing thought leadership, fantastic networking, brilliant awards, excellent research and FaceTime, a valuable tool to tell our markets why exhibitions and events should be an essential part of the marketing mix."
    Neil Felton
    FESPA
  • "AEO’s networking and member meetings are valuable for individuals at all levels within our organisation. The promotion of our sector to the outside world, to government, authorities and business at large is another vital aspect of the AEO’s purpose for members, many of whom, like my company, work on events throughout the world."
    Stephen Brooks
    Mack Brooks Exhibitions
  • “Knowledge is power and the AEO dinners are certainly powerful, there is always a wealth of knowledge at the table. Insightful presentations make for a constructive and extremely social way to learn from the experts who’ve done it before. I attended the Japanese evening and gained really valuable insight about the culture and how best to communicate with a local audience.”
    John Whitaker
    Vice President Marketing, Data & Digital , dmg events
  • "We have the opportunity to contribute positively to the industry as well as gaining valuable insight and advice. There’s no need to spend valuable time and money reinventing the wheel when you have so many experienced professionals in AEO membership to learn from”
    Emma Cartmell
    CHS Group
  • "JOINING THE AEO HAS BEEN FANTASTIC! Being able to gift our customers with free places at the FaceTime masterclasses, learn alongside industry peers and seek advice to common challenges is invaluable”
    Sharon Azam
    GovNet Communications
  • I just wanted to send my most sincere thanks for everything that you and the AEO team are doing to help navigate the events industry through the pandemic. The working groups and communication from the AEO have been excellent and I’m really appreciative of being part of such a wonderful organisation.
    Simon Burns
    ICHF Events
  • I think what the AEO has been doing during this tough time has been exceptional.
    Greg Cherry
    QD Events LTD
  • It is so useful to hear from your peers at this time. Please pass my thanks to Ruth and the BTIG panel
    Dan Assor
    CloserStill Media
  • Just wanted to thank you and Ruth this morning for the Zoom meeting - it was really interesting to hear how things are moving along in the virtual/hybrid meeting/exhibitions. All very new to me, so a lot to digest.
    Maureen Wright
    Optic UK
  • The session this morning was fantastic. We are right in the midst of this and the information was so useful. We can apply it immediately
    Claire Adams
    FESPA
  • The AEO provides an opportunity to make a difference, to work with other companies for the good of the industry as a whole, but beyond that, it provides it’s members with valuable insight and tangible benefits to grow your business, upskill and engage your teams. For those reasons, our membership is in indelible ink on the each annual budget. In short, if you aren’t a member, you are missing out.
    Ed Tranter
    73 Media

 

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