AEO - Association of event organisers

Event Operations Executive

AEO

Event Operations Executive

  • Closing date: 27-Jul-2022
  • Hours:
    • Full Time
  • Job function:
    • Operations
  • Contract type:
    • Permanent

Montgomery Group are looking for an Event Operations Executive to take an active role in the operational running of a number of events in the departments’ portfolio and provide an operational support service to exhibitors and internal show teams as required and specified by the Head of Operations / Manager.  To undertake set projects that must be managed to ensure high levels of customer satisfaction, achievement of deadlines and strict budget control. 
 
A successful candidate will ideally have experience working on events. The role requires customer service experience focus, great organisational skills with a ‘can do’ attitude, we look forward to hearing from you.

Montgomery Group's purpose “To serve our world, nurturing relationships and developing opportunities.” runs through everything that we do whilst adhering to our Company Values: Ethically Commercial, Growth Mindset, Embrace Collaboration and Empowerment​.  We are an equal opportunity employer and are committed to diversity.

 

THE POSITION & KEY RESPONSIBILITIES

  • Monitor and control costs to given budgets. 

  • PO’s are entered accurately and double checked. 

  • Work is completed to given deadlines. 

  • Operational Planners are kept updated to ensure targets for progression throughout show cycle is demonstrated accurately.  

  • Provide Exhibitors, Contractors and Sub Contractors with the most up to date information. 

  • Answer queries from exhibitors, contractors, show teams and outside organisations. 

  • Liaise with the venue as required and specified by the Exhibition Director / Manager. 

  • In conjunction with the Head Of Operations / Manager assist in the selection of certain official contractors. 

  • Carry out research on new suppliers as required / requested. 

  • Ensure show folders are kept up to date with all relevant information including exhibitor and contractor correspondence, quotes, visuals, venue information etc. 

  • In conjunction with the Operations Assistant ensure master exhibitor list is kept up to date at all times.  

  • Proofing documents such as the Exhibitors Manual as required. 

  • Write Exhibitor Update and other exhibitor communication 

  • Manage the updating and production of floorplans to suit a variety of purposes. 

  • Run the Organisers Office, brief and manage other office staff as required.  

  • In conjunction with the Head Of Operations / Manager oversee and run on-site features.  

 

COMPETENCIES REQUIRED

  • Attention to detail 

  • Conscientious 

  • Self-motivated  

  • Ability to prioritise own workloads 

  • Energetic, involved team player and enjoys ‘hands on’ approach. 

  • Computer literate with Microsoft Office Package and ability to learn bespoke database and accounts packages. 

  • Effective communication, both written and verbal 

  • Excellent organisational skills 

  • Commitment to excellent customer service 

  • Adaptable, creative & innovative particularly in relation to problem solving 

 

THE BENEFITS

​For a full list of company benefits refer to www.montgomerygroup.com

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  • "Broadway Events joined the AEO on the Enterprise Membership. We’ve already taken advantage of the many benefits including the excellent FaceTime Masterclasses and training guides for exhibitors."
    Emma Barrett
    Broadway Events
  • "We are a member of the AEO because it is a proactive association for the events industry. As an organiser it provides us with high value ideas, networking, guidance and information."
    David Harrison
    PPMA Group
  • "This year, the association has led working groups to address industry issues and put on some amazing events full of insightful content for both organisers and, through the AEOs FaceTime initiative, exhibitors. In addition, the AEO has represented the industry at a Governmental level to raise awareness of the importance of events to the UK economy."
    Paul Byrom
    Upper Street Events
  • "I genuinely believe that if you’re involved in organising events you should become a member of the AEO."
    Simon Kimble
    Clarion Events
  • "Our membership of the AEO represents real and tangible value for UBM - it provides fantastic networking opportunities, practical training for our team as well as valuable insight into the state of our industry."
    Simon Parker
    Informa Markets
  • "As an Association business, we appreciate the excellent work the secretariat of the AEO do for our community. From the events side of our business, the AEO provides an excellent return on investment, providing thought leadership, fantastic networking, brilliant awards, excellent research and FaceTime, a valuable tool to tell our markets why exhibitions and events should be an essential part of the marketing mix."
    Neil Felton
    FESPA
  • "AEO’s networking and member meetings are valuable for individuals at all levels within our organisation. The promotion of our sector to the outside world, to government, authorities and business at large is another vital aspect of the AEO’s purpose for members, many of whom, like my company, work on events throughout the world."
    Stephen Brooks
    Mack Brooks Exhibitions
  • “Knowledge is power and the AEO dinners are certainly powerful, there is always a wealth of knowledge at the table. Insightful presentations make for a constructive and extremely social way to learn from the experts who’ve done it before. I attended the Japanese evening and gained really valuable insight about the culture and how best to communicate with a local audience.”
    John Whitaker
    Vice President Marketing, Data & Digital , dmg events
  • "We have the opportunity to contribute positively to the industry as well as gaining valuable insight and advice. There’s no need to spend valuable time and money reinventing the wheel when you have so many experienced professionals in AEO membership to learn from”
    Emma Cartmell
    CHS Group
  • "JOINING THE AEO HAS BEEN FANTASTIC! Being able to gift our customers with free places at the FaceTime masterclasses, learn alongside industry peers and seek advice to common challenges is invaluable”
    Sharon Azam
    GovNet Communications
  • I just wanted to send my most sincere thanks for everything that you and the AEO team are doing to help navigate the events industry through the pandemic. The working groups and communication from the AEO have been excellent and I’m really appreciative of being part of such a wonderful organisation.
    Simon Burns
    ICHF Events
  • I think what the AEO has been doing during this tough time has been exceptional.
    Greg Cherry
    QD Events LTD
  • It is so useful to hear from your peers at this time. Please pass my thanks to Ruth and the BTIG panel
    Dan Assor
    CloserStill Media
  • Just wanted to thank you and Ruth this morning for the Zoom meeting - it was really interesting to hear how things are moving along in the virtual/hybrid meeting/exhibitions. All very new to me, so a lot to digest.
    Maureen Wright
    Optic UK
  • The session this morning was fantastic. We are right in the midst of this and the information was so useful. We can apply it immediately
    Claire Adams
    FESPA
  • The AEO provides an opportunity to make a difference, to work with other companies for the good of the industry as a whole, but beyond that, it provides it’s members with valuable insight and tangible benefits to grow your business, upskill and engage your teams. For those reasons, our membership is in indelible ink on the each annual budget. In short, if you aren’t a member, you are missing out.
    Ed Tranter
    73 Media

 

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