AEO - Association of event organisers

Account Management Executive


Account Management Executive

  • Closing date: 02-Aug-2019
  • Hours:
    • Full Time
  • Job function:
    • Administration
    • Event Management
  • Contract type:
    • Contract
    • Temporary
  • To provide day to day support to the Account Management Team including exhibitor, sponsor and supplier communication, proofing, filing and pre-show preparation
  • To be a primary contact for the Account Management Team’s incoming emails and calls from exhibitors and/or sponsors
  • To assist with accurate updating of the CRM system and data manipulation.
  • To support exhibitor and sponsor engagement ensuring specifications and important information is communicated in a professional and effective manner, and received by given deadlines with no outstanding actions.
  • To support with monitoring sponsorship deliverable timelines and progress.
  • To liaise with the Finance Team, Marketing Team and any relevant external parties.
  • To support the Account Management Team onsite to ensure that exhibitors, sponsors and visitors receive excellent customer service during build up and show days.
  • To provide support for all Account Management external meetings including Exhibition Committee Meetings.
  • To carry out regular checking and updating of all Account Management project documents and promotion material.
  • To take ownership in updating and maintaining the Account Management digital systems i.e. Exhibitor Manual, Exhibitor Zone and Website.
  • To assist the Account Manager’s with updating existing platforms and processes to create companywide efficiencies.
  • To work alongside the Sales Administrator supporting synergy and co-ordination across departments.

Person specification /Technical Expertise

  • An event professional with at least one year’s exhibition experience.
  • Strong IT skills especially MS packages, CRM systems, databases and file sharing sites
  • Proven planning and implementation skills
  • Strong negotiation skills
  • "Broadway Events joined the AEO on the Enterprise Membership. We’ve already taken advantage of the many benefits including the excellent FaceTime Masterclasses and training guides for exhibitors."
    Emma Barrett
    Broadway Events
  • "We are a member of the AEO because it is a proactive association for the events industry. As an organiser it provides us with high value ideas, networking, guidance and information."
    David Harrison
    PPMA Group
  • "This year, the association has led working groups to address industry issues and put on some amazing events full of insightful content for both organisers and, through the AEOs FaceTime initiative, exhibitors. In addition, the AEO has represented the industry at a Governmental level to raise awareness of the importance of events to the UK economy."
    Paul Byrom
    Upper Street Events
  • "I genuinely believe that if you’re involved in organising events you should become a member of the AEO."
    Simon Kimble
    Clarion Events
  • "Our membership of the AEO represents real and tangible value for UBM - it provides fantastic networking opportunities, practical training for our team as well as valuable insight into the state of our industry."
    Simon Parker
    Informa Markets
  • "As an Association business, we appreciate the excellent work the secretariat of the AEO do for our community. From the events side of our business, the AEO provides an excellent return on investment, providing thought leadership, fantastic networking, brilliant awards, excellent research and FaceTime, a valuable tool to tell our markets why exhibitions and events should be an essential part of the marketing mix."
    Neil Felton
  • "AEO’s networking and member meetings are valuable for individuals at all levels within our organisation. The promotion of our sector to the outside world, to government, authorities and business at large is another vital aspect of the AEO’s purpose for members, many of whom, like my company, work on events throughout the world."
    Stephen Brooks
    Mack Brooks Exhibitions
  • “Knowledge is power and the AEO dinners are certainly powerful, there is always a wealth of knowledge at the table. Insightful presentations make for a constructive and extremely social way to learn from the experts who’ve done it before. I attended the Japanese evening and gained really valuable insight about the culture and how best to communicate with a local audience.”
    John Whitaker
    Vice President Marketing, Data & Digital , dmg events
  • "We have the opportunity to contribute positively to the industry as well as gaining valuable insight and advice. There’s no need to spend valuable time and money reinventing the wheel when you have so many experienced professionals in AEO membership to learn from”
    Emma Cartmell
    CHS Group
  • "JOINING THE AEO HAS BEEN FANTASTIC! Being able to gift our customers with free places at the FaceTime masterclasses, learn alongside industry peers and seek advice to common challenges is invaluable”
    Sharon Azam
    GovNet Communications




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